Shipping and delivery questions
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Based on our collaboration with the postage service, the shipping is divided in 3 zones, that define the price of shipping.
For instance those zones are:
- Ireland
- Europe
- Rest of the world
We have 3 delivery options, that defines the price, security and time of your delivery.
Standard Shipping
Standard Shipping from First Help Tech is ideal for you if you want reliability at an affordable price. We can deliver any item all over Ireland and to more than 200 countries worldwide at a very cost-effective price. However, we would recommend you to select the registered method Registered Shipping for items like LCD screens or Touch panels.
Registered Shipping
Registered Shipping provides secure delivery. It allows you to track your delivery.
Express Shipping
Express Shipping is a reliable, fast and cost-effective alternative way to get your item delivered on time, every time. We guarantee next working day delivery in the Republic of Ireland.
Standard Shipping
FREE
Registered Shipping
300 g - 8.20 €
500 g - 8.30 €
2 kg - 13 €
Express Shipping
500 g - 10.00 €
2 kg - 14.00 €
Standard Shipping
100 g - 1.70 €
150 g - 2.90 €
200 g - 4.50 €
400 g - 5.70 €
Registered Shipping
100 g - 8.70 €
150 g - 9.90 €
200 g - 11.35 €
400 g - 12.70 €
500 g - 15.00 €
1 kg - 18.50 €
2 kg - 21.50 €
Registered Shipping
100 g - 8.70 €
200 g - 11.35 €
400 g - 12.70 €
500 g - 16.00 €
1 kg - 22.50 €
2 kg - 29.50 €
First Help Tech is using the shipping and delivery services from AN Post Ireland. The delivery period may vary based on your region, weight and shipping option that you've selected.
In our experience the shipping period varies :
• Free Shipping: 1 - 2 working days, with tracking for orders of 100€ and more.
• Standard Shipping: 1 - 3 working days, with no tracking.
• Registered Shipping: 1 - 2 working days, with tracking.
• Express Shipping: next working day, with tracking
• Free Shipping: 3 - 8 working days, with tracking for orders of 100€ and more.
• Standard Shipping: 4 - 10 working days, with no tracking.
• Registered Shipping: 3 - 8 working days, with tracking.
• Free Shipping: 10 - 21 working days, with tracking for orders of 100€ and more.
• Registered Shipping: 10 - 21 working days, with tracking.
However, this is just an approximation, and your delivery period may be shorter or sometimes even a bit longer.
Depending on the shipment option you selected, you may receive a tracking number for your order. With this number you can check the status of your order. You can check it by clicking on the button bellow.
For the cancellation, returns and refund policy, please consult the following link: Return Policy
For accessing the return center, please click on the button bellow.