Yes! Oui. Si. Ja. Kyllä! We’re an official Irish company, registered under the VAT number. We also use an international standard in payment protection, PayPal Express Checkout, Shopify Payments and 3D Security, so you’re safe with us.
We want to ensure your confidence when buying from firsthelptech.ie and to get the most security we suggest the following techie precautions:
Install Security Software
Most threats come from malicious software or viruses so you need to ensure they are kept out like the cold. Make sure your computer is installed with antivirus and anti-spyware software and a firewall. Mmmm, fire.
Security Software manufacturers constantly respond to new threats. They do so with updates that iron out any bugs – so make sure and update regularly to keep your security software at its most effective.
Register/Login to the website. Use strong and smart passwords for log in. “Password” is not a great choice. Use upper and lower case characters (PaSsWoRd?), add numbers (P455w0Rd?) and special characters to your password. This will make it more difficult for others to guess. Regularly change your password and remember – always log out at the end of a session. Consider using a password management/generator tool.
Check For The Padlock Icon
It will appear in your internet browser when you start the secure payment process on our site. No padlock? No go.
Don’t Share Personal Information
First Help Tech will never e-mail or call you to ask you to disclose or verify your First Help Tech password, credit card or bank account number. We’re too busy! If you are contacted or receive an unsolicited email asking you for any of this information, disregard the request and report the incident to our team. They’ll handle it.
Talk to us on LiveChat or check out our Contact Us page for other ways to get in touch with us. You can also find us on Viber, WatsApp, using the Phone Number: 0879720781 or mail us directly on email@example.com
If the button says "Pre-order" then yes, you can pre-order the item. It will be delivered as soon as we get the item in stock. To find out more about the lead time on the product(s) please talk to us on chat or visit our Contact Us page.
Of course you can, unless your parcel is already on your way. Talk to us on chat or look on the Contact Us page to find another way to get in touch with us (note: a smoke signal is not one of these ways).